"What information do I need to bring to my interview?"
Proof of eligibility to work in the UK (passport / birth certificate); proof of residency (utility bill / bank statement); evidence of immunisations / vaccinations; bank details; National Insurance Number; 3 passport-type photographs; copies of education / training certificates.
"What is a disclosure check and do I have to pay for it to be done?"
It is a requirement for all staff working with vulnerable adults to undertake an Enhanced Disclosure check. This is carried out by the Disclosure and Barring Service and forms part of our recruitment process. Payment for the disclosure check will be met by the applicant but will be refunded to you after a period of time.
"What kind of work can you offer me?"
Our clients are a mix of private home care, care homes and supported living. You can choose to work in one sector or all three.
"How often can I work?"
You can work as little or as much as you like. Many of our staff work regular weekly hours; others prefer to work on an ad-hoc basis. All you need to do is let us know when you are available and we will do the rest.
"What training do you offer?"
All staff undertake induction training when they join us. We offer a selection of additional courses covering both general and specialist topics. We also support staff to obtain recognised qualifications in care.
"How often do I get paid?"
We pay our staff weekly and payment is made into your account by BACS transfer. The deadline for receipt of timesheets is Tuesday morning following the week that you've worked. Payment is made 2 weeks in arrears.
"Do I get paid holiday?"
Yes. The holiday year runs from December 1st to November 31st. Requests for holiday pay should be made through your branch manager who will inform you of your entitlement.
"Who do I ask about pay and tax queries?"
Our payroll department is more than happy to help you with any queries you may have regarding pay and tax. They can be contacted on 01908 679947.